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Krypton & Xenon

Support & Community

Support Center

We’re here to help you get the most out of your Krypton and Xenon resources. Whether you’re experiencing issues, have questions, or just want to connect with other FiveM enthusiasts, our support team is ready to assist.

Primary Contact Methods

Join our Discord CommunityFastest response for technical support
›
kryptongame.tebex@gmail.comFor business inquiries and complex issues

Support Guidelines

  • Discord Support: Typically active within 24 hours. Use the dedicated support channels for each resource.
  • Email Support: Response time is 1-2 business days.

Troubleshooting Resources

Before reaching out, we recommend checking these resources:

  1. Documentation: Thoroughly read the guide for your specific resource.
  2. FAQ Section: Common questions are answered at kryptongame.tebex.io.
  3. Known Issues: Check the “Common Issues” section on each resource page.

Support Availability

Our team is available to assist during these hours:

DayHours (UTC)
Monday - Thursday04:00 - 13:00
FridayClosed
Saturday - Sunday05:00 - 11:00

Bug Reports

Found a bug? Help us improve by reporting it:

  1. Provide a detailed description of the issue.
  2. Include clear steps to reproduce the bug.
  3. Attach screenshots or videos if possible.
  4. Share the relevant parts of your config.lua.

Premium Support

Need priority handling? Consider our Premium Support package: